Privacy Policy

Last updated: March 2025

1. Information We Collect

We collect personal information you provide when submitting a service request, including your name, email address, phone number, and details about your vinyl collection. We also collect technical data such as browser type and IP address when you visit our website.

2. How We Use Your Information

Your information is used to process service requests, communicate about your orders, arrange collection and delivery of records, and improve our services. We may also send you updates about our services if you have opted in to receive them.

3. Data Protection

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Your data is stored securely and access is restricted to authorised personnel only.

4. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Service records are typically retained for 12 months after completion.

5. Your Rights

Under UK GDPR, you have the right to access, correct, or delete your personal data. You may also request data portability or object to processing. To exercise any of these rights, please contact us.

6. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: info@vinylrestore.co.uk